A. Terms for agency services
1. Scope
These Terms apply to all services of Studio KreativART, owner Stefanie Lechner, Achenstraße 10, 5630 Bad Hofgastein (hereinafter “Studio KreativART”), vis-à-vis businesses and – where applicable – consumers, unless otherwise agreed in writing.
2. Scope of services
Services include in particular social-media management, content creation, graphic and web design, online marketing and related consulting and production work. The specific scope follows from the offer, briefing or written agreement.
3. Offers and conclusion of contract
Offers are non-binding unless an acceptance period is stated. The contract is concluded by written or email acceptance or by commencement of work after an order.
4. Client cooperation
The client shall timely provide texts, access, approvals, brand materials and contacts. Delays resulting therefrom shall not be at the expense of Studio KreativART.
5. Prices and payment
The prices stated in the offer apply, in euro. Invoices are payable within 14 days without deduction unless otherwise agreed. In the event of default, default interest and reasonable reminder costs may be charged.
6. Rights of use
Drafts, concepts, designs and content remain the property or exclusive work of Studio KreativART until paid in full. After payment, Studio KreativART grants the simple rights of use agreed in the order for the agreed purpose. Transfer to third parties or use beyond the agreed purpose requires consent.
7. Copyright
Concepts, strategies, texts, designs, templates and raw material are protected by copyright.
8. Approvals
Upon approval (including by email or messenger), the respective work stage is deemed accepted. Subsequent changes may be charged separately.
9. Deadlines
Dates are target dates unless expressly agreed as fixed dates. Force majeure and platform outages extend deadlines reasonably.
10. Liability
Studio KreativART is liable for intent and gross negligence and under mandatory law (e.g. personal injury). Otherwise liability is excluded to the extent permitted by law, in particular for lost profit, reach losses, algorithm changes, account blocks or the client’s decisions on third-party platforms.
11. Ads and platforms
Meta, Google, TikTok and similar are third parties. Studio KreativART does not owe specific advertising results or approval of ad accounts.
12. Termination of retainer contracts
Ongoing retainers may be terminated subject to the agreed notice period. Services rendered up to then remain payable.
13. Final provisions Part A
Austrian law applies. Place of jurisdiction for contracts with businesses is, where permitted, the competent court in Salzburg. Invalid clauses do not affect the remainder of the contract.
B. Webshop terms (digital products)
1. scope
This part applies to the purchase of digital learning products (guides, downloads, toolkit files) via www.kreativart.at including /webshop/ and /ads-guide/. www.kreativart.at einschließlich /webshop/ und /ads-guide/.
2. Contracting party
Stefanie Lechner, Studio KreativART, Achenstraße 10, 5630 Bad Hofgastein, office@kreativart.at, UID ATU83441107.
3. Conclusion of contract
The presentation in the webshop is not a binding offer. The contract is concluded when you complete checkout via Stripe and payment is successfully authorised.
4. Subject matter
Access to digital content (HTML guide and work files). No individual consulting and no guarantee of advertising results, revenue or account approvals.
5. prices
Prices in euro including statutory VAT where indicated (currently 20% VAT for digital services taxable in Austria and supplied to consumers). The total amount payable is shown before completion at Stripe.
Current example product: Ads Mastery System, €49.99 incl. VAT (limited offer instead of €69.99).
6. payment
Payment via Stripe Payments Europe Ltd. (card and the methods offered from time to time). Stripe may process payment and identity data. Card data are not stored on Studio KreativART servers.
7. Delivery / access
No physical delivery. After successful payment you are redirected to the access page (danke.html / guide) and/or sent confirmation by email.
8. Right of use
A simple, non-transferable right of use for your own person or company. Prohibited: passing on, resale, publicly posting the full text, use as a third party’s own course product.
9. No guarantee of results
Platforms change auctions and policies. Decisions remain with the purchaser.
10. Webshop liability
As in Part A section 10, insofar as applicable to digital products.
11. Withdrawal for consumers
The statutory withdrawal information applies.
Withdrawal period: 14 days from conclusion of the contract.
How to withdraw:
- by a clear statement to office@kreativart.at or office@kreativart.at oder
- via the withdrawal button: https://www.kreativart.at/vertrag-widerrufen/ https://www.kreativart.at/vertrag-widerrufen/
If you use the button, we will send an acknowledgement of receipt by email without delay.
Special rule for digital content: The right of withdrawal expires early if you
- have expressly agreed that performance may begin before the withdrawal period ends,
- have acknowledged that you thereby lose your right of withdrawal, and
- have received confirmation on a durable medium (e.g. email)
und wir mit der Lieferung (Sofortzugang) begonnen haben.
12. Model withdrawal form
To Studio KreativART, Stefanie Lechner, Achenstraße 10, 5630 Bad Hofgastein, office@kreativart.at: office@kreativart.at:
I/we hereby withdraw from the contract concluded by me/us for the purchase of the following digital content:
Bestellt am / erhalten am:
name
adress
e-mail: office@kreativart.at
date
13. Applicable law
Austrian law excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rules of the country of residence remain unaffected.